From insight to action
Our commitment to improving customer value
"At the heart of every business should be a culture that drives behaviours that are genuinely curious about its customers. Everyone should listen to their customers, get to know them and create connections with them one conversation at a time. Show your human side, show them you care, and then act with integrity to make things happen."
James Hunnybourne, CRO, Ultima
This June, we’re introducing Ultima’s first annual "Voice of the Customer Insight” survey, an important part of our UiQ Executive Customer Engagement Programme.
At Ultima, our culture is informed by a drive to act proactively to how our customers feel about the quality of the end to end solutions and services we deliver and to constantly ask what we can do differently to improve the experience even further.
This is because we believe that by listening to our customers, getting to know them, creating valuable connections and acting in partnership and with integrity, we can make things happen with outcomes that matter.
Our 2023 Voice of the Customer survey is about gaining those opinions on what and how Ultima can support business decision makers and technology leaders to deliver maximum return on technology investment and value.
If you would like to provide your thoughts please contact your Ultima Account Manager.