Edition Five
Copilot Conversations
Early adopter and C-Level Champion Scott Dodds, CEO comments.
"As an early Microsoft Copilot adopter, I have found the journey to higher personal effectiveness transformational. In nearly 30 years, I have never yet seen any technological advance to develop as rapidly as AI Copilots and Microsoft’s January announcement of general release of Copilot for Microsoft 365 promises to bring the power of generative AI to businesses of all sizes across every industry."
Scott Dodds, Ultima CEO
A quick recap: What are AI Copilots?
AI Copilots are a type of artificial intelligence designed to assist humans with complex tasks like writing, designing, coding, or data analysis. Instead of replacing human workers, they enhance their skills. AI Copilots offer suggestions, feedback, corrections, or alternatives to users, who can choose to accept, reject, or modify them.
Examples include: Microsoft M365 Copilot for productivity, Grammarly for writing assistance, Adobe Photoshop for design help and GPT-3 for general language generation.
Workplace benefits
1.
→ Increasing productivity and efficiency
AI Copilots speed up task completion for human workers by minimising errors, improving quality, and automating repetitive aspects.
For instance, an AI Copilot can assist a writer in producing error-free articles by checking grammar, spelling, and style, saving time by generating or summarising content.
2.
→ Enhancing creativity and innovation
AI Copilots inspire human workers with diverse suggestions, examples, and perspectives, fostering creativity and innovation. They help overcome creative blocks and challenges by suggesting alternative approaches. For example, they can aid a designer in creating unique images by offering different options, styles, or effects, overcoming design challenges efficiently.
3.
→ Collaboration and communication
The smart technology can improve collaboration and communication by bridging knowledge, skills, and language gaps thereby helping to support diversity and encourage greater inclusion across the organisation. They provide common platforms and tools, enabling effective coordination of goals and feedback.
For instance, an AI Copilot assists a team of developers in a complex project by suggesting code, testing results, and ensuring code consistency. It also aids communication with stakeholders by translating, summarising, or explaining code and generating supporting documentation.
Balancing the use of AI Copilots
3 simple strategies
1.
→ Establish clear guidelines
Create clear and consistent guidelines for developing, evaluating, and regulating AI Copilots.
Ensure these guidelines cover technical, ethical, and social aspects, addressing performance, quality, accuracy, reliability, security, privacy, accountability, transparency, and fairness.
Involve input from various stakeholders, including developers, users, regulators, experts, and the public.
2.
→ Provide training...and keep providing it
Offer comprehensive training and education to employees using AI Copilots. Ensure they are well-informed and skilled in using these tools responsibly.
Training should cover the benefits, risks, and limitations of AI Copilots, along with best practices and techniques.
Foster the development and maintenance of essential skills like critical thinking, problem-solving, creativity, communication, and collaboration.
3.
→ Encourage human judgement
Empower human workers to exercise judgment, discretion, and creativity when using AI Copilots.
Ensure they actively engage in their work rather than being passive or complacent. Promote a sense of control, ownership, and satisfaction over their work by clarifying their role, goals, and contributions.
Is your business ready?
We're here to support you
We function as the bridge between technology and its effective utilisation, ensuring your teams are well-prepared and empowered to optimise productivity and nurture innovation. With Ultima, our emphasis isn’t on pushing products but on sparking transformation, propelling your organisation into a future where technology transitions from a simple tool to a central strategic asset.